The Problem

A young family in Newton Le Willows, Cheshire, living in a new-build four-bedroom detached home with a newborn, needed to ensure a comfortable sleeping environment, particularly on warm evenings

The family wanted:

  • Cooling in the bedrooms at night without the need to leave windows open (for safety and security).
  • Independent temperature control in each room, so their baby could sleep in comfort.
  • A neat installation that didn’t disturb their carefully decorated interiors, especially a feature wallpaper wall.
  • A discreet system with minimal impact on the exterior look of the property.

They also wanted an installer who could work around their busy household schedule with zero hassle.

The Solution

ICE recommended a Midea multi-split system, perfectly balancing efficiency, flexibility, and aesthetics.

  • Three wall-mounted units were installed in the bedrooms, all powered by one inverter-driven outdoor condensing unit. This avoided having multiple external units, saving both space and long-term running costs.
  • The system operates on the latest R32 refrigerant, with low Global Warming Potential (GWP) — a more environmentally responsible choice.
  • The outdoor pipework was carefully concealed inside black trunking, colour-matched to the home’s guttering for a seamless finish.
  • ICE’s engineer, Sam Jones, worked flexibly around the family’s schedule, ensuring the installation was smooth, tidy, and stress-free.

Crucially, the feature wallpaper inside the home was left completely untouched, eliminating the need for any redecorating.

The Outcome

The family can now enjoy cool, secure, and comfortable nights — with each bedroom individually controlled for the perfect temperature. For parents, it means peace of mind knowing their baby is sleeping soundly.

The customer signed up for an ICE Maintenance Plan, securing an extended warranty of up to 10 years for worry-free ownership.

They were so pleased with the experience that they left a 5-star Google review:

“Excellent job! No mess, the units look great and our feature wallpaper is intact! Finished the job quicker than anticipated. Very professional from start to finish. Would highly recommend. Sam our engineer was just fab! Thank you.”