Sarah - Procurement Manager – National Pharmaceutical Wholesaler
“We switched our nationwide HVAC maintenance contract to Industrial Cooling Equipment Ltd from our incumbent supplier in 2014. Once ICE had begun the contract it was clear the knowledge, advice and quality of work was of an exceptionally high standard and no distance seemed too far for Nick and his team of engineers.”
“In 2015 we extended the contract to include temperature controlled warehouses, head office buildings and pharmacy branches.”
“All employees are polite and courteous and present in company uniform which is essential when visiting our sites.”
Alun – Facilities Manager – Pharmaceutical Manufacturing Facility
“ICE Ltd have been our preferred contractor for service and maintenance as well as new installations for over 20 years. Their reliability, professionalism, attention to detail and their ability and expertise in the validation aspects that comes with the highly regulated healthcare industry is excellent.”
“The raw materials held in our cold room facilities are valued at approximately 50 million GBP. Our expectations on response times, as you will appreciate, is very high and can confirm that ICE Ltd are yet to let us down. We can expect a response from ICE Ltd within 2-3 hours at any time, day or night.”
Des – Maintenance Manager – Plastics Manufacture
“We have held an air conditioning and refrigeration maintenance contract with ICE Ltd for over 10 years. They provide a callout service for out of hours emergency breakdowns and always respond in a timely manner. They look after all our F Gas compliance and respond to breakdown on the same day.”
“We have used ICE for many installation projects and they were heavily involved in providing design and installation of systems to serve our process cooling and A/C requirements when we relocated to a larger facility.”
Mark Matthews - Diamond Kickboxing Academy
“Would highly recommend the team at ICE who fitted air-conditioning systems into our gym. The gym was left immaculate and the units work perfectly making a big difference to the comfort of our members.”
Paul - Contracts Manager - Bauer Group Ltd
“I came across I.C.E about 3 years ago, whilst looking for someone to carry out some air conditioning installation work on one of our Northern Properties.”
“I have used them on all my install and service work on a number of our commercial and industrial properties since then. I have never had any issues, their work has always been first class though from quotation to completion and based on my experience, I have no hesitation in recommending them for such works.”
Dan Jones - Arcade Office Solutions Ltd
“I have used ICE to undertake all our air conditioning and ventilation projects for over 20 years. All aspects of their work from system design, project coordination, installation quality and general advice is first class.”
“I would have no hesitation in recommending ICE to others.”
Claire - Duni Group
“I thought the guys who came were great. Sam came first on the Thursday on his own, such a lovely polite guy who worked the whole time he was here. On the Friday he was accompanied by Luke and they both were lovely, they even got the hoover out to tidy up after themselves. More than happy with their work and their professional manner which they kept throughout the 2 days here.”
Jon - NWF Group
“Just want to send a note over to you expressing my gratitude for sending Marc and Luke up to do the installation for me. They have been professional, courteous and tidy throughout their time on site. I was going to give a review on Google but I’ve forgotten my passwords so please accept this as a glowing review, both gents are a credit to ICE Ltd”
Hannah - Facilities Co-Ordinator
“I want to extend a special thank you to Lee Hopkins – your communication between us the client and the other contractors has been nothing but perfect! Any issue we have come across has been rectified either the next day, or the day after. The quality of work, as always, is of a very high standard and the working relationship we all have has made it fun to come into work and complete the project with a smile on our face. Thank you very much. “
Peter - Speeds Healthcare
Nick and the team at ICE are a critical support partner to our business. The cold room has been installed for almost one year now and It’s been a game-changing addition to our operations. I would highly recommend ICE for support with maintenance or new-build projects. Knowledgeable team. Any small issues identified have been rectified very promptly with no challenge. Thanks ICE! Peter, COO
Nicola - ACR
ACR Facilities have been working alongside ICE for 5 years for reactive and planned maintenance services for our Pharmaceutical and Veterinary Distribution Clients.
ICE have an invaluable understanding of our client’s needs and can be relied upon implicitly to provide a professional, timely and high-quality service every time.
Jay Townley - Maintenance Manager
Fantastic! Lee, Nick, Danny, all very professional and did a great job. They fitted a pair of Breeze air units, and internal, ceiling mounted socks.
The production staff are now very happy.
John - Awesome GTI
Fantastic service from start to finish. The team that came to site were polite and professional and informative. I highly recommend!
Judson - Technical Director
Great service, air-conditioning units running optimally in our building again. We have an SLA in place, highly recommend as this ensures compliance with regs too.
